Premium Web Hosting,
Domains, Servers & Managed Cloud
for Bangladesh & Beyond

SylhetHost is the only Bangladeshi provider offering a complete end-to-end stack under one roof: domain registration (50+ TLDs including .com, .com.bd, .bd), shared web hosting, application-optimized hosting (WordPress, Laravel, Node.js, Python), VPS, dedicated servers, cloud servers, and fully managed dedicated servers with RTGS gaming features and GPU support. We operate our own infrastructure in Dhaka (BDIX peering for sub-3ms national latency) plus global POPs in Singapore, Mumbai, Frankfurt, and Virginia. Every plan includes NVMe SSD storage, free Let's Encrypt SSL, daily off-site backups, DDoS protection, and 24/7 expert support via WhatsApp, live chat, ticket, and phone. We accept bKash, Nagad, Rocket, bank transfer, and RTGS for enterprise billing.

Our free migration service typically completes within 2-6 hours for shared hosting sites, 4-12 hours for VPS/dedicated, and 1-3 days for complex multi-server setups. The process: (1) you submit a migration request in your client area with your old host's cPanel/FTP/SSH credentials, (2) our migration engineer reviews your site and creates a migration plan, (3) we replicate your files, databases, email accounts, and DNS records to SylhetHost, (4) we test the new site on a temporary URL for your sign-off, (5) we coordinate DNS switchover during low-traffic hours with zero downtime. We've migrated 12,000+ sites with 99.97% success rate. Add-on migrations (SSL certificates, cron jobs, custom PHP extensions, third-party API integrations) are also handled free.

Yes. We accept bKash (personal and merchant), Nagad, Rocket, Dutch-Bangla mobile banking, all major Bangladesh bank transfers, and RTGS (Bangladesh Bank Real-Time Gross Settlement) for enterprise invoices over ৳50,000. International customers can pay via Visa, Mastercard, American Express, PayPal, Stripe, Wise, and international wire transfer. All prices are displayed in both ৳ BDT and $ USD — toggle the currency switch on any pricing page. BDT billing is inclusive of VAT; USD billing is exclusive of VAT (added at checkout for BD customers). RTGS customers get a dedicated account manager and consolidated monthly invoicing.

Yes. All shared hosting, WordPress hosting, and managed hosting plans include a 30-day no-questions-asked money-back guarantee. VPS, dedicated servers, and cloud servers include a 7-day money-back guarantee (these are infrastructure services with hardware allocation costs). Domain registrations, SSL certificates, and other one-time purchases are non-refundable. If you're unhappy with our service within the guarantee period, open a refund ticket and we'll process it within 5 business days. We've issued 8,400+ refunds over our 7-year history with zero disputes.

We guarantee 99.99% network uptime on all plans (excluding scheduled maintenance, which is always announced 72 hours in advance and done between 2-4 AM Bangladesh time). Managed VPS, managed dedicated, cloud servers, and enterprise plans include a financial SLA: if monthly uptime falls below 99.99%, we credit your account 10% of monthly fee; below 99.9%, 25%; below 99%, 50%; below 95%, 100%. SLA credits are calculated from our public status page data (status.sylhethost.com) which is independently monitored by 3 third-party services (UptimeRobot, Pingdom, BetterStack). Our 12-month rolling uptime is 99.997%.

Yes. Every plan includes unlimited free Let's Encrypt SSL certificates — automatically provisioned and renewed every 60 days (Let's Encrypt certs are valid 90 days, we renew at 30 days remaining for safety). Wildcard SSL (*.yourdomain.com) is also free on all plans. For e-commerce and high-trust sites, we offer paid organization-validated (OV) SSL from ৳3,500/yr and extended-validation (EV) SSL from ৳12,000/yr with the green bar company name in browsers. All SSL certificates are configured for A+ rating on SSL Labs (TLS 1.3, HSTS, OCSP stapling, perfect forward secrecy).

Yes. Our shared hosting plans support from 1 website (Starter) to unlimited websites (Business and Pro plans). Each addon domain gets its own cPanel section, separate email accounts, FTP accounts, databases, and SSL certificates. VPS and dedicated servers can host as many websites as your resources allow — we provide free cPanel/WHM or DirectAdmin licenses on managed plans. For agencies and resellers, we offer WHM reseller accounts with white-label client panels and your own nameservers (ns1.yourdomain.com).

BDIX (Bangladesh Internet Exchange) is the national internet exchange that connects all major Bangladesh ISPs (Grameenphone, Robi, Banglalink, BTCL, ISP Association members). When your server is BDIX-peered, traffic between your site and Bangladeshi visitors stays inside the country instead of routing through Singapore or Mumbai — cutting latency from 60-80ms to under 3-5ms. This means your site loads 5-10x faster for Bangladeshi customers, which improves SEO, conversion rates, and user experience. All SylhetHost Bangladesh data center plans include BDIX peering at no extra cost. International visitors are served from our Singapore/Mumbai/Frankfurt/Virginia POPs via Cloudflare's Anycast CDN (free on every plan).

Support is available 24/7/365 via four channels: (1) WhatsApp +8801300000000 (fastest — average response 4 minutes), (2) Live chat on sylhethost.com (average response 90 seconds), (3) Email support@sylhethost.com (response within 30 minutes), (4) Phone +8801300000000 (9 AM to 11 PM BST). Ticket-based support is available in your client area for non-urgent issues. Enterprise and managed hosting customers get a dedicated account manager with direct WhatsApp and phone access. Our support team is 100% in-house (no outsourcing), certified in Linux (RHCE), AWS, and Microsoft technologies. We resolve 92% of issues on first contact.

Yes. Every plan includes daily off-site backups to a secondary data center — full server snapshot at 2 AM Bangladesh time, retained 30 days (30 restore points). One-click restore from your control panel. Restores are free and unlimited. Managed VPS, managed dedicated, and Business shared plans also include hourly incremental snapshots (24 restore points per day, kept 7 days). For mission-critical workloads, we offer continuous data protection (CDP) with 15-second snapshots — talk to us about pricing. All backups are AES-256 encrypted at rest and transferred over our private backbone.

Yes. All plan upgrades are seamless and zero-downtime. Shared hosting upgrades happen instantly in cPanel (more storage, bandwidth, and addon domains added within seconds). VPS upgrades (more RAM, CPU, storage) require a 30-second reboot to apply new resource limits. Dedicated server upgrades (more RAM, additional NVMe drives, GPU add-ons) are done by our technicians during a scheduled maintenance window (you pick the time) — typical downtime is 5-10 minutes for hardware installation. Migrating between entirely different server tiers (e.g., shared to VPS, VPS to dedicated) is free and we handle the full data migration with zero downtime via DNS switchover.